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Nete Banking Queue Management System

According to the recent epoch in the banking sector it has been seen that many of the customers leave the bank if the staff members are unable to handle their queries, thus it is essential rather imperative to have a good queue management system that will optimize staffing levels in your branch.


Queuing is basically a process of moving the customers from central location to a specific place or service. Banking Queue management system is a modern technique mainly used to control queues. This system will not only help the bank manager to increase the customer service but also to meliorate the staff efficiency and to reduce additional costs that might appear due to staff mistakes. Yes waiting in lines is something that everyone does but it also irritates if it takes long hours. Lines are met everywhere, whether it's a bank, ATMs etc. the customers might get confused as to where to stand and what counter to go when called? Here the Banking Queue Management system helps the customers in every way and easily satisfies their needs..




Shortest Processed First

First In First Out Based

Single Queue system

Multiple Queue system

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Components

Shortest Processed First

SPF can be described as a model where transactions of short expected length are dealt as soon as possible.
First In First Out

As the name implies, here the service provision is visibly fair where each customer is served in order they had registered for service. This is the most important model.
Single Queue system

In this type of queue model, each person waiting is served in turn and the format of the queue deters pushing in. it also furnishes the visible assurance to the customers that they will be fairly served and that the queue is progressing.
Multiple Queue system

This system is generally seen in supermarkets where number of individual queues with no filtering of customers. Actually this makes good use of floor space and customers feels obliged to hunt for a shorter queue.

 

 


Token Dispensers

LED Display

Token Display Unit

Features

Principles of queue system.

  • Queues must be managed systematically and not allowed to come down into a free-for-all category.
  • Queues must be fair.
  • The process must include the positive feedback of progress.
  • The process must be clearly identified; the start and the end points must be visible and the sensing of the waiting time should be managed

 

Let’s take a look of the Queue management benefits of staffing levels optimization

This method uses the different management proficiencies that will automate all the processes inside the bank. Due to this, the career amounts will be raised as a result the employees multitasking and adaptability will be improved providing you many long term benefits as a financial institution.

This improvement will be achieved because of the management system tools 24×7 control over the staff performances. The overall surrounding at the area will improve, enabling for the employees to find more satisfaction in offering the clients.

This effective queue management is very essential these times as it will help to enhance the occupation volumes in category, developing the quality of your staff and decreasing the expenditure rate.

 

Each chamber is provided with a Key Board with LCD display. To call the patients seriously, the Doctor presses next key and the new number is displayed at out side the Chamber or at waiting room.

Hardware Specification :
SAW Technology Based Touch Screen Based Token Dispensing Unit.
Multiple Screen Support.
Auto Cutter Thermal Printer.
Powder Coated Metallic Body
50 Kgs Weight.
Inbuilt ATOM Processor With 1 GB RAM, 100 GB Storage
IP Configurable
Software Specification :
Display Integrated Module.
20 User License For Calling Token.
Multilingual Token Announcement.
Server Client Application
Browser Based Easily Configurable Token Calling Module
Easy To Operate.
Customizable Centralized Reporting
Inbuilt Digital Signage, Play Video, Upload Images, Upload Unlimited Ticker
Client Side Requirement
Dedicated IP
LAN Connectivity
TV / Monitor For Token Display With HDMI / VGA In
Speakers For Token Announcement